User Manual - Contents
  • 1 Welcome to PRTG
    • 1.1 About this Document
    • 1.2 Key Features
    • 1.3 New in This Version
    • 1.4 Available Licenses
    • 1.5 System Requirements
    • 1.6 Introduction: Monitoring with PRTG
  • 2 Quick Start Guide
    • 2.1 Step 1: Download, Installation, and First Login
    • 2.2 Step 2: Smart Setup
  • 3 Using PRTG Hosted Monitor
    • 3.1 Create a PRTG Hosted Monitor Instance
    • 3.2 Manage a PRTG Hosted Monitor Subscription
    • 3.3 Use Multi-Factor Authentication with PRTG Hosted Monitor
  • 4 Installing the Software
    • 4.1 Download PRTG
    • 4.2 Update From Previous Versions
    • 4.3 Install a PRTG Core Server
    • 4.4 Install a Cluster
    • 4.5 Enter a License Key
    • 4.6 Activate the Product
    • 4.7 Install a Remote Probe
    • 4.8 Uninstall PRTG Products
  • 5 Understanding Basic Concepts
    • 5.1 Architecture and User Interfaces
    • 5.2 Failover Cluster
    • 5.3 Object Hierarchy
    • 5.4 Inheritance of Settings
    • 5.5 Tags
    • 5.6 Dependencies
    • 5.7 Scheduling
    • 5.8 Notifying
    • 5.9 Access Rights Management
    • 5.10 Data Reporting
    • 5.11 IPv6 Support
  • 6 Basic Procedures
    • 6.1 Login
    • 6.2 Welcome Page
      • 6.2.1 Customer Service
    • 6.3 General Layout
    • 6.4 Sensor States
    • 6.5 Historic Data Reports
    • 6.6 Similar Sensors
    • 6.7 Recommended Sensors
    • 6.8 Object Settings
    • 6.9 Alarms
    • 6.10 System Information
    • 6.11 Logs
    • 6.12 Tickets
    • 6.13 Working with Table Lists
    • 6.14 Object Selector
    • 6.15 Priority and Favorites
    • 6.16 Pause
    • 6.17 Context Menus
    • 6.18 Hover Popup
    • 6.19 Main Menu Structure
  • 7 Device and Sensor Setup
    • 7.1 Auto-Discovery
    • 7.2 Create Objects Manually
      • 7.2.1 Add an Auto-Discovery Group
      • 7.2.2 Add a Group
      • 7.2.3 Add a Device
      • 7.2.4 Add a Sensor
    • 7.3 Manage Device Tree
    • 7.4 Root Group Settings
    • 7.5 Probe Settings
    • 7.6 Group Settings
    • 7.7 Device Settings
    • 7.8 Sensor Settings
      • 7.8.1 Active Directory Replication Errors Sensor
      • 7.8.2 ADO SQL v2 Sensor
      • 7.8.3 Amazon CloudWatch Alarm Sensor
      • 7.8.4 Amazon CloudWatch EBS Sensor
      • 7.8.5 Amazon CloudWatch EC2 Sensor
      • 7.8.6 Amazon CloudWatch ElastiCache Sensor
      • 7.8.7 Amazon CloudWatch ELB Sensor
      • 7.8.8 Amazon CloudWatch RDS Sensor
      • 7.8.9 Amazon CloudWatch SNS Sensor
      • 7.8.10 Amazon CloudWatch SQS Sensor
      • 7.8.11 AWS Alarm v2 Sensor
      • 7.8.12 AWS Cost Sensor
      • 7.8.13 AWS EBS v2 Sensor
      • 7.8.14 AWS EC2 v2 Sensor
      • 7.8.15 AWS ELB v2 Sensor
      • 7.8.16 AWS RDS v2 Sensor (BETA)
      • 7.8.17 Beckhoff IPC System Health Sensor
      • 7.8.18 Business Process Sensor
      • 7.8.19 Cisco IP SLA Sensor
      • 7.8.20 Cisco Meraki License Sensor (BETA)
      • 7.8.21 Cisco Meraki Network Health Sensor (BETA)
      • 7.8.22 Citrix XenServer Host Sensor
      • 7.8.23 Citrix XenServer Virtual Machine Sensor
      • 7.8.24 Cloud HTTP Sensor
      • 7.8.25 Cloud HTTP v2 Sensor
      • 7.8.26 Cloud Ping Sensor
      • 7.8.27 Cloud Ping v2 Sensor
      • 7.8.28 Cluster Health Sensor
      • 7.8.29 Common SaaS Sensor
      • 7.8.30 Core Health Sensor
      • 7.8.31 Core Health (Autonomous) Sensor
      • 7.8.32 Dell EMC Unity Enclosure Health v2 Sensor
      • 7.8.33 Dell EMC Unity File System v2 Sensor
      • 7.8.34 Dell EMC Unity Storage Capacity v2 Sensor
      • 7.8.35 Dell EMC Unity Storage LUN v2 Sensor
      • 7.8.36 Dell EMC Unity Storage Pool v2 Sensor
      • 7.8.37 Dell EMC Unity VMware Datastore v2 Sensor
      • 7.8.38 Dell PowerVault MDi Logical Disk Sensor
      • 7.8.39 Dell PowerVault MDi Physical Disk Sensor
      • 7.8.40 DHCP Sensor
      • 7.8.41 DICOM Bandwidth Sensor
      • 7.8.42 DICOM C-ECHO Sensor
      • 7.8.43 DICOM Query/Retrieve Sensor
      • 7.8.44 DNS v2 Sensor
      • 7.8.45 Docker Container Status Sensor
      • 7.8.46 Dropbox Sensor
      • 7.8.47 Enterprise Virtual Array Sensor
      • 7.8.48 Event Log (Windows API) Sensor
      • 7.8.49 Exchange Backup (PowerShell) Sensor
      • 7.8.50 Exchange Database (PowerShell) Sensor
      • 7.8.51 Exchange Database DAG (PowerShell) Sensor
      • 7.8.52 Exchange Mail Queue (PowerShell) Sensor
      • 7.8.53 Exchange Mailbox (PowerShell) Sensor
      • 7.8.54 Exchange Public Folder (PowerShell) Sensor
      • 7.8.55 EXE/Script Sensor
      • 7.8.56 EXE/Script Advanced Sensor
      • 7.8.57 File Sensor
      • 7.8.58 File Content Sensor
      • 7.8.59 Folder Sensor
      • 7.8.60 FortiGate System Statistics Sensor (BETA)
      • 7.8.61 FortiGate VPN Overview Sensor (BETA)
      • 7.8.62 FTP Sensor
      • 7.8.63 FTP Server File Count Sensor
      • 7.8.64 Google Analytics Sensor
      • 7.8.65 Google Drive Sensor
      • 7.8.66 HL7 Sensor
      • 7.8.67 HPE 3PAR Common Provisioning Group Sensor
      • 7.8.68 HPE 3PAR Drive Enclosure Sensor
      • 7.8.69 HPE 3PAR Virtual Volume Sensor
      • 7.8.70 HTTP Sensor
      • 7.8.71 HTTP Advanced Sensor
      • 7.8.72 HTTP Apache ModStatus PerfStats Sensor
      • 7.8.73 HTTP Apache ModStatus Totals Sensor
      • 7.8.74 HTTP Content Sensor
      • 7.8.75 HTTP Data Advanced Sensor
      • 7.8.76 HTTP Full Web Page Sensor
      • 7.8.77 HTTP IoT Push Data Advanced Sensor
      • 7.8.78 HTTP Push Count Sensor
      • 7.8.79 HTTP Push Data Sensor
      • 7.8.80 HTTP Push Data Advanced Sensor
      • 7.8.81 HTTP Transaction Sensor
      • 7.8.82 HTTP XML/REST Value Sensor
      • 7.8.83 Hyper-V Cluster Shared Volume Disk Free Sensor
      • 7.8.84 Hyper-V Host Server Sensor
      • 7.8.85 Hyper-V Virtual Machine Sensor
      • 7.8.86 Hyper-V Virtual Network Adapter Sensor
      • 7.8.87 Hyper-V Virtual Storage Device Sensor
      • 7.8.88 IMAP Sensor
      • 7.8.89 IP on DNS Blacklist Sensor
      • 7.8.90 IPFIX Sensor
      • 7.8.91 IPFIX (Custom) Sensor
      • 7.8.92 IPMI System Health Sensor
      • 7.8.93 jFlow v5 Sensor
      • 7.8.94 jFlow v5 (Custom) Sensor
      • 7.8.95 LDAP Sensor
      • 7.8.96 Local Folder Sensor (BETA)
      • 7.8.97 Microsoft 365 Service Status Sensor
      • 7.8.98 Microsoft 365 Service Status Advanced Sensor
      • 7.8.99 Microsoft Azure SQL Database Sensor
      • 7.8.100 Microsoft Azure Storage Account Sensor
      • 7.8.101 Microsoft Azure Subscription Cost Sensor
      • 7.8.102 Microsoft Azure Virtual Machine Sensor
      • 7.8.103 Microsoft OneDrive Sensor
      • 7.8.104 Microsoft SQL v2 Sensor
      • 7.8.105 Modbus RTU Custom Sensor
      • 7.8.106 Modbus TCP Custom Sensor
      • 7.8.107 MQTT Round Trip Sensor
      • 7.8.108 MQTT Statistics Sensor
      • 7.8.109 MQTT Subscribe Custom Sensor
      • 7.8.110 MySQL v2 Sensor
      • 7.8.111 NetApp Aggregate Sensor
      • 7.8.112 NetApp I/O Sensor
      • 7.8.113 NetApp LIF Sensor
      • 7.8.114 NetApp LUN Sensor
      • 7.8.115 NetApp NIC Sensor
      • 7.8.116 NetApp Physical Disk Sensor
      • 7.8.117 NetApp SnapMirror Sensor
      • 7.8.118 NetApp System Health Sensor
      • 7.8.119 NetApp System Health v2 Sensor (BETA)
      • 7.8.120 NetApp Volume Sensor
      • 7.8.121 NetApp Volume v2 Sensor (BETA)
      • 7.8.122 NetFlow v5 Sensor
      • 7.8.123 NetFlow v5 (Custom) Sensor
      • 7.8.124 NetFlow v9 Sensor
      • 7.8.125 NetFlow v9 (Custom) Sensor
      • 7.8.126 Network Share Sensor (BETA)
      • 7.8.127 OPC UA Certificate Sensor
      • 7.8.128 OPC UA Custom Sensor
      • 7.8.129 OPC UA Server Status Sensor
      • 7.8.130 Oracle SQL v2 Sensor
      • 7.8.131 Oracle Tablespace Sensor
      • 7.8.132 Packet Sniffer Sensor
      • 7.8.133 Packet Sniffer (Custom) Sensor
      • 7.8.134 PerfCounter Custom Sensor
      • 7.8.135 PerfCounter IIS Application Pool Sensor
      • 7.8.136 Ping Sensor
      • 7.8.137 Ping Jitter Sensor
      • 7.8.138 POP3 Sensor
      • 7.8.139 Port Sensor
      • 7.8.140 Port Range Sensor
      • 7.8.141 PostgreSQL Sensor
      • 7.8.142 Probe Health Sensor
      • 7.8.143 Python Script Advanced Sensor
      • 7.8.144 QoS (Quality of Service) One Way Sensor
      • 7.8.145 QoS (Quality of Service) Round Trip Sensor
      • 7.8.146 RADIUS v2 Sensor
      • 7.8.147 Redfish Power Supply Sensor
      • 7.8.148 Redfish System Health Sensor
      • 7.8.149 Redfish Virtual Disk Sensor (BETA)
      • 7.8.150 RDP (Remote Desktop) Sensor
      • 7.8.151 REST Custom Sensor
      • 7.8.152 REST Custom v2 Sensor (BETA)
      • 7.8.153 Sensor Factory Sensor
      • 7.8.154 sFlow Sensor
      • 7.8.155 sFlow (Custom) Sensor
      • 7.8.156 SFTP Secure File Transfer Protocol Sensor
      • 7.8.157 Share Disk Free Sensor
      • 7.8.158 SIP Options Ping Sensor
      • 7.8.159 SMTP Sensor
      • 7.8.160 SMTP&IMAP Round Trip Sensor
      • 7.8.161 SMTP&POP3 Round Trip Sensor
      • 7.8.162 SNMP APC Hardware Sensor
      • 7.8.163 SNMP Buffalo TS System Health Sensor
      • 7.8.164 SNMP Cisco ADSL Sensor
      • 7.8.165 SNMP Cisco ASA VPN Connections Sensor
      • 7.8.166 SNMP Cisco ASA VPN Traffic Sensor
      • 7.8.167 SNMP Cisco ASA VPN Users Sensor
      • 7.8.168 SNMP Cisco CBQoS Sensor
      • 7.8.169 SNMP Cisco System Health Sensor
      • 7.8.170 SNMP Cisco UCS Blade Sensor
      • 7.8.171 SNMP Cisco UCS Chassis Sensor
      • 7.8.172 SNMP Cisco UCS Physical Disk Sensor
      • 7.8.173 SNMP Cisco UCS System Health Sensor
      • 7.8.174 SNMP CPU Load Sensor
      • 7.8.175 SNMP Custom Sensor
      • 7.8.176 SNMP Custom Advanced Sensor
      • 7.8.177 SNMP Custom String Sensor
      • 7.8.178 SNMP Custom String Lookup Sensor
      • 7.8.179 SNMP Custom Table Sensor
      • 7.8.180 SNMP Dell EqualLogic Logical Disk Sensor
      • 7.8.181 SNMP Dell EqualLogic Member Health Sensor
      • 7.8.182 SNMP Dell EqualLogic Physical Disk Sensor
      • 7.8.183 SNMP Dell Hardware Sensor
      • 7.8.184 SNMP Dell PowerEdge Physical Disk Sensor
      • 7.8.185 SNMP Dell PowerEdge System Health Sensor
      • 7.8.186 SNMP Disk Free Sensor
      • 7.8.187 SNMP Fujitsu System Health v2 Sensor
      • 7.8.188 SNMP Hardware Status Sensor
      • 7.8.189 SNMP HP LaserJet Hardware Sensor
      • 7.8.190 SNMP HPE BladeSystem Blade Sensor
      • 7.8.191 SNMP HPE BladeSystem Enclosure System Health Sensor
      • 7.8.192 SNMP HPE ProLiant Logical Disk Sensor
      • 7.8.193 SNMP HPE ProLiant Memory Controller Sensor
      • 7.8.194 SNMP HPE ProLiant Network Interface Sensor
      • 7.8.195 SNMP HPE ProLiant Physical Disk Sensor
      • 7.8.196 SNMP HPE ProLiant System Health Sensor
      • 7.8.197 SNMP IBM System X Logical Disk Sensor
      • 7.8.198 SNMP IBM System X Physical Disk Sensor
      • 7.8.199 SNMP IBM System X Physical Memory Sensor
      • 7.8.200 SNMP IBM System X System Health Sensor
      • 7.8.201 SNMP interSeptor Pro Environment Sensor
      • 7.8.202 SNMP Juniper NS System Health Sensor
      • 7.8.203 SNMP LenovoEMC Physical Disk Sensor
      • 7.8.204 SNMP LenovoEMC System Health Sensor
      • 7.8.205 SNMP Library Sensor
      • 7.8.206 SNMP Linux Disk Free Sensor
      • 7.8.207 SNMP Linux Load Average Sensor
      • 7.8.208 SNMP Linux Meminfo Sensor
      • 7.8.209 SNMP Linux Physical Disk Sensor
      • 7.8.210 SNMP Memory Sensor
      • 7.8.211 SNMP NetApp Disk Free Sensor
      • 7.8.212 SNMP NetApp Enclosure Sensor
      • 7.8.213 SNMP NetApp I/O Sensor
      • 7.8.214 SNMP NetApp License Sensor
      • 7.8.215 SNMP NetApp Logical Unit Sensor
      • 7.8.216 SNMP NetApp Network Interface Sensor
      • 7.8.217 SNMP NetApp System Health Sensor
      • 7.8.218 SNMP Nutanix Cluster Health Sensor
      • 7.8.219 SNMP Nutanix Hypervisor Sensor
      • 7.8.220 SNMP Poseidon Environment Sensor
      • 7.8.221 SNMP Printer Sensor
      • 7.8.222 SNMP QNAP Logical Disk Sensor
      • 7.8.223 SNMP QNAP Physical Disk Sensor
      • 7.8.224 SNMP QNAP System Health Sensor
      • 7.8.225 SNMP Rittal CMC III Hardware Status Sensor
      • 7.8.226 SNMP RMON Sensor
      • 7.8.227 SNMP SonicWall System Health Sensor
      • 7.8.228 SNMP SonicWall VPN Traffic Sensor
      • 7.8.229 SNMP Synology Logical Disk Sensor
      • 7.8.230 SNMP Synology Physical Disk Sensor
      • 7.8.231 SNMP Synology System Health Sensor
      • 7.8.232 SNMP System Uptime Sensor
      • 7.8.233 SNMP Traffic Sensor
      • 7.8.234 SNMP Trap Receiver Sensor
      • 7.8.235 SNMP Windows Service Sensor
      • 7.8.236 SNTP Sensor
      • 7.8.237 Soffico Orchestra Channel Health Sensor
      • 7.8.238 SSH Disk Free Sensor
      • 7.8.239 SSH INodes Free Sensor
      • 7.8.240 SSH Load Average Sensor
      • 7.8.241 SSH Meminfo Sensor
      • 7.8.242 SSH Remote Ping Sensor
      • 7.8.243 SSH SAN Enclosure Sensor
      • 7.8.244 SSH SAN Logical Disk Sensor
      • 7.8.245 SSH SAN Physical Disk Sensor
      • 7.8.246 SSH SAN System Health Sensor
      • 7.8.247 SSH Script Sensor
      • 7.8.248 SSH Script Advanced Sensor
      • 7.8.249 SSL Certificate Sensor
      • 7.8.250 SSL Security Check Sensor
      • 7.8.251 Syslog Receiver Sensor
      • 7.8.252 System Health Sensor
      • 7.8.253 TFTP Sensor
      • 7.8.254 Traceroute Hop Count Sensor
      • 7.8.255 Veeam Backup Job Status Sensor
      • 7.8.256 Veeam Backup Job Status Advanced Sensor
      • 7.8.257 VMware Datastore (SOAP) Sensor
      • 7.8.258 VMware Host Hardware (WBEM) Sensor
      • 7.8.259 VMware Host Hardware Status (SOAP) Sensor
      • 7.8.260 VMware Host Performance (SOAP) Sensor
      • 7.8.261 VMware Virtual Machine (SOAP) Sensor
      • 7.8.262 Windows CPU Load Sensor
      • 7.8.263 Windows IIS 6.0 SMTP Received Sensor
      • 7.8.264 Windows IIS 6.0 SMTP Sent Sensor
      • 7.8.265 Windows IIS Application Sensor
      • 7.8.266 Windows MSMQ Queue Length Sensor
      • 7.8.267 Windows Network Card Sensor
      • 7.8.268 Windows Pagefile Sensor
      • 7.8.269 Windows Physical Disk I/O Sensor
      • 7.8.270 Windows Print Queue Sensor
      • 7.8.271 Windows Process Sensor
      • 7.8.272 Windows System Uptime Sensor
      • 7.8.273 Windows Updates Status (PowerShell) Sensor
      • 7.8.274 WMI Battery Sensor
      • 7.8.275 WMI Custom Sensor
      • 7.8.276 WMI Custom String Sensor
      • 7.8.277 WMI Disk Health Sensor
      • 7.8.278 WMI Event Log Sensor
      • 7.8.279 WMI Exchange Server Sensor
      • 7.8.280 WMI Exchange Transport Queue Sensor
      • 7.8.281 WMI File Sensor
      • 7.8.282 WMI Free Disk Space (Multi Disk) Sensor
      • 7.8.283 WMI HDD Health Sensor
      • 7.8.284 WMI Logical Disk I/O Sensor
      • 7.8.285 WMI Memory Sensor
      • 7.8.286 WMI Microsoft SQL Server 2005 Sensor (Deprecated)
      • 7.8.287 WMI Microsoft SQL Server 2008 Sensor
      • 7.8.288 WMI Microsoft SQL Server 2012 Sensor
      • 7.8.289 WMI Microsoft SQL Server 2014 Sensor
      • 7.8.290 WMI Microsoft SQL Server 2016 Sensor
      • 7.8.291 WMI Microsoft SQL Server 2017 Sensor
      • 7.8.292 WMI Microsoft SQL Server 2019 Sensor
      • 7.8.293 WMI Remote Ping Sensor
      • 7.8.294 WMI Security Center Sensor
      • 7.8.295 WMI Service Sensor
      • 7.8.296 WMI Share Sensor
      • 7.8.297 WMI SharePoint Process Sensor
      • 7.8.298 WMI Storage Pool Sensor
      • 7.8.299 WMI Terminal Services (Windows 2008+) Sensor
      • 7.8.300 WMI Terminal Services (Windows XP/Vista/2003) Sensor
      • 7.8.301 WMI UTC Time Sensor
      • 7.8.302 WMI Vital System Data v2 Sensor
      • 7.8.303 WMI Volume Sensor
      • 7.8.304 WSUS Statistics Sensor
      • 7.8.305 Zoom Service Status Sensor
    • 7.9 Additional Sensor Types (Custom Sensors)
    • 7.10 Channel Settings
    • 7.11 Notification Triggers Settings
  • 8 Advanced Procedures
    • 8.1 Toplists
    • 8.2 Move Objects
    • 8.3 Clone Object
    • 8.4 Multi-Edit
    • 8.5 Create Device Template
    • 8.6 Show Dependencies
    • 8.7 Geo Maps
    • 8.8 Notifications
    • 8.9 Libraries
      • 8.9.1 Library Management
      • 8.9.2 Libraries and Node Settings
      • 8.9.3 Library Context Menus
    • 8.10 Reports
      • 8.10.1 Run Reports
      • 8.10.2 Report Settings
    • 8.11 Maps
      • 8.11.1 Map Designer
      • 8.11.2 Maps Settings
      • 8.11.3 Map Rotation
    • 8.12 Setup
      • 8.12.1 Account Settings
        • 8.12.1.1 My Account
        • 8.12.1.2 Notification Templates
        • 8.12.1.3 Notification Contacts
        • 8.12.1.4 Schedules
      • 8.12.2 System Administration
        • 8.12.2.1 User Interface
        • 8.12.2.2 Monitoring
        • 8.12.2.3 Notification Delivery
        • 8.12.2.4 Core & Probes
        • 8.12.2.5 User Accounts
        • 8.12.2.6 User Groups
        • 8.12.2.7 Administrative Tools
        • 8.12.2.8 Cluster
        • 8.12.2.9 Single Sign-On
        • 8.12.2.10 Maintainer Mode
      • 8.12.3 PRTG Status
        • 8.12.3.1 System Status
        • 8.12.3.2 Cluster Status
      • 8.12.4 License Information
      • 8.12.5 Auto-Update
      • 8.12.6 Optional Downloads
      • 8.12.7 Help and Support Center
      • 8.12.8 Contact Support
  • 9 PRTG Desktop
  • 10 PRTG Apps for Mobile Network Monitoring
  • 11 Desktop Notifications
  • 12 Sensor Technologies
    • 12.1 Monitoring via SNMP
      • 12.1.1 Choosing the Right SNMP Sensor
    • 12.2 Monitoring via WMI
    • 12.3 Monitoring via SSH
    • 12.4 Monitoring Bandwidth via Packet Sniffing
    • 12.5 Monitoring Bandwidth via Flows
    • 12.6 Bandwidth Monitoring Comparison
    • 12.7 Monitoring Quality of Service and VoIP
    • 12.8 Monitoring Email Round Trip
    • 12.9 Monitoring Backups
    • 12.10 Monitoring Virtual Environments
    • 12.11 Monitoring Databases
    • 12.12 Monitoring Syslogs and SNMP Traps
    • 12.13 Monitoring via Push
    • 12.14 Monitoring via HTTP
  • 13 PRTG Administration Tool
    • 13.1 PRTG Administration Tool on PRTG Core Server Systems
    • 13.2 PRTG Administration Tool on Remote Probe Systems
  • 14 Advanced Topics
    • 14.1 Active Directory Integration
    • 14.2 Application Programming Interface (API) Definition
      • 14.2.1 HTTP API
      • 14.2.2 Live Data
        • 14.2.2.1 Single Object Property
        • 14.2.2.2 Single Object Status
        • 14.2.2.3 Multiple Object Property or Status
        • 14.2.2.4 System Information
      • 14.2.3 Live Graphs
      • 14.2.4 Historic Data
      • 14.2.5 Object Manipulation
      • 14.2.6 Custom Sensors
      • 14.2.7 Custom Notifications
      • 14.2.8 Mini Probe API
    • 14.3 Filter Rules for Flow, IPFIX, and Packet Sniffer Sensors
    • 14.4 Channel Definitions for Flow, IPFIX, and Packet Sniffer Sensors
    • 14.5 Define IP Address Ranges
    • 14.6 Define Lookups
    • 14.7 Regular Expressions
    • 14.8 Calculating Percentiles
    • 14.9 Add Remote Probe
      • 14.9.1 Remote Probes and Multiple Probes
      • 14.9.2 Remote Probe Setup via Device Tools
    • 14.10 Failover Cluster Configuration
      • 14.10.1 Failover Cluster Step by Step
    • 14.11 Data Storage
    • 14.12 Using Your Own SSL Certificate with the PRTG Web Server
  • 15 Appendix
    • 15.1 Differences between PRTG Network Monitor and PRTG Hosted Monitor
    • 15.2 Glossary
    • 15.3 Legal Notices
    • 15.4 List of Abbreviations
    • 15.5 List of Available Sensor Types
    • 15.6 List of Default Ports
    • 15.7 List of Icons
    • 15.8 List of New Sensors
    • 15.9 List of Notification Triggers and Supported Sensors
    • 15.10 List of Placeholders for Notifications
    • 15.11 List of Sensors by Performance Impact
    • 15.12 List of Sensors in the Beta Status
    • 15.13 List of Sensors with IPv4 Support Only
    • 15.14 List of Sensors with Meta-Scan Functionality
    • 15.15 List of Sensors without Device Template Capability
    • 15.16 List of Standard Lookup Files
    • 15.17 List of Supported AWS Regions and their Codes
    • 15.18 Support and Troubleshooting
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PRTG Manual: Help and Support Center

<%NUMBERING1%>.<%NUMBERING2%>.<%NUMBERING3%> PRTG Manual: Help and Support Center

In the Help and Support Center, you can access help and support information for PRTG.

Help and Support Center

Help and Support Center

The following help and support topics are available:

  • PRTG Manual
  • Knowledge Base
  • Video Tutorials
  • Advanced Topics
  • Technical Support
  • Customer Service

Setup

  • Account Settings
    • My Account
    • Notification Templates
    • Notification Contacts
    • Schedules
  • System Administration
    • User Interface
    • Monitoring
    • Notification Delivery
    • Core & Probes
    • User Accounts
    • User Groups
    • Administrative Tools
    • Cluster
    • Single Sign-On
    • Maintainer Mode
  • PRTG Status
    • System Status
    • Cluster Status
  • License Information
  • Auto-Update
  • Optional Downloads
  • Help and Support Center
  • Contact Support

Others

There are some settings that you must make in the PRTG Administration Tool. For more details, see the sections:

  • PRTG Administration Tool on PRTG Core Server Systems
  • PRTG Administration Tool on Remote Probe Systems
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